1. Introduction & Commitment

At Trips Mirrors, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, utilize, disclose, and safeguard your personal information when you visit our website, explore our custom mirror collections, or interact with our design and consultation services across Canada.

By accessing our website, purchasing our handcrafted mirror products, or utilizing our customer services, you acknowledge the terms and practices described in this policy.

2. Information We Collect

We only collect personal information that is relevant and necessary to provide you with seamless service, bespoke mirror craftsmanship, and reliable shipping. The categories of information we may collect include:

• Contact Information: Your full name, delivery address, billing address, email address, and contact telephone number.
• Order & Customization Data: Mirror dimensions, frame finish selections, mounting preferences, architectural notes, and transaction history.
• Technical & Usage Data: Internet Protocol (IP) address, browser type, operating system version, page interaction metrics, and browsing duration.
• Communication Records: Records of your inquiries, custom design consultations, and correspondence with our support team.

3. How We Use Your Information

We process your personal information strictly for legitimate commercial and operational purposes, including:

4. Data Sharing & Third Parties

Trips Mirrors does not sell, rent, or trade your personal information to third parties. We share data solely with trusted service providers who assist us in operating our platform and fulfilling customer orders:

• Logistics Partners: Certified shipping couriers who require delivery addresses and phone numbers to safely deliver glass and mirror shipments.
• Payment Gateways: PCI-DSS compliant payment processing platforms handling encrypted payment verifications.
• IT & Hosting Infrastructure: Secure cloud server providers hosting our digital catalog and order records under strict non-disclosure agreements.
• Legal Obligations: Regulatory bodies or law enforcement authorities when mandated by Canadian federal or provincial law.

5. Cookies & Tracking Technologies

Our website utilizes necessary and analytical cookies to ensure optimal functionality. Cookies are compact data files placed on your device to remember your shopping preferences, shopping cart contents, and language settings.

You have full authority to disable or restrict cookies through your browser settings. Please note that disabling essential cookies may impact certain interactive catalog features or shopping cart persistence.

6. Data Security & Retention

We maintain stringent physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse. All sensitive transaction data is transmitted using modern Secure Socket Layer (SSL/TLS) encryption.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal record-keeping requirements, or resolve potential warranty disputes.

7. Your Privacy Rights

Under Canadian privacy legislation (including PIPEDA), you possess distinct rights regarding your personal information:

• The right to request access to the personal data we hold about you.
• The right to request the correction of inaccurate or incomplete records.
• The right to withdraw consent for processing activities where consent was the legal basis.
• The right to request the deletion of your customer profile, subject to legal and fiscal retention duties.

8. Contact & Inquiries

If you have any questions regarding this Privacy Policy, your personal information, or wish to exercise any of your privacy rights, please reach out to our team: